Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-chiropractor-gold-coast.thebestlocalpro.com! We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, or products. By using our platform, you consent to the terms outlined here, which align with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, encompassing:

  1. Our official website: https://best-chiropractor-gold-coast.thebestlocalpro.com
  2. All associated applications and mobile apps
  3. Online services and products we offer
  4. Interactions through various communication channels (email, phone, SMS)

Please note that this policy does not extend to third-party platforms or services linked from our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways we process your personal data across different touchpoints:

  • Account Creation: When you sign up to use our applications or create an account on our website, we collect basic account information such as your name, contact details, and login credentials.
  • Online Transactions: If you make a purchase through our e-commerce platform, we process payment information, financial data, and order history.
  • Website Visits: We track user behavior on our websites using analytics tools, collecting data like IP addresses, mobile device identifiers, location data, and browsing patterns.
  • Communication: By subscribing to our newsletters or contacting our team, you agree to receive communications from us, which may include personalized offers and updates.

Personal Data Collection

We gather various types of personal information, including:

  • Account Details: This includes your name, user ID, email address, and password (hashed and salted for security).
  • Payment Information: Credit/debit card details, billing addresses, and payment transaction history.
  • Financial Data: Banking information and any financial records associated with our services.
  • Purchase Information: Items purchased, quantities, prices, and order status.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data for analytics and service improvement.
  • Location Data: GPS coordinates and location-based services data to personalize content and offers.
  • Feedback and Reviews: Comments, ratings, and reviews you submit on our platforms.
  • Social Media Information: If you choose to log in or share content through social media accounts, we may collect your profile information, preferences, and connections.
  • Product Interactions: Data about the products you view, search for, or interact with on our e-commerce site.

We obtain this data through direct user input forms, interactive features, and automated tracking technologies, such as cookies and web beacons.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather analytics:

  • Strictly Necessary: These ensure basic functions of our website, like secure login and navigation.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track aggregated data for site performance and usage insights.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data required for legal compliance, record-keeping, or financial reporting is archived securely.
  • When no longer needed for these purposes, we delete or anonymize the data to ensure privacy.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  • Encryption: Data in transit and at rest is encrypted using industry-standard protocols.
  • Secure Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Our systems have access controls, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate steps to rectify the issue.

Your Data Rights (Depending on your jurisdiction)

In accordance with applicable privacy laws, you may have the following rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data, subject to certain exceptions.
  • Restriction: Limit our processing of your data under specific circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object and Complain: Object to our use of your data or file a complaint with the relevant supervisory authority.
  • Non-Discrimination: Be free from discriminatory decisions based solely on your exercise of rights under privacy laws.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond within the required timeframe as per applicable regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically. If significant changes are made, we will notify users through email or a prominent notice on our website.

Contact Us

For any questions related to this Privacy Policy, data privacy, or to exercise your rights, please contact us:

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.